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Help Center
Applying for the Program
- What are the requirements for applying for a Burlington credit card?
- How do I apply?
- I have a P.O. Box instead of a physical address; can I still apply?
- I’m so excited I was approved! When can I expect my card?
Program Rewards/Benefits
- What are the credit card benefits?
- How do I receive my Burlington reward certificate to redeem my points?
Account/Payment
- How can I pay my bill?
- Can I view my account and pay my statement online?
- I have a question about the APR and fees on my account.
- What is the minimum payment required?
- Can I pay my Burlington credit card account balance by using my personal online banking website?
Miscellaneous Questions
- Burlington Credit Care Center
APPLYING FOR THE PROGRAM
What are the requirements for applying for a Burlington credit card?
To apply for the Burlington credit card program, you must:
- Be of legal age in your state or territory
- Have a valid, government-issued tax identification number (such as an SSN or SIN)
- Have a street, rural route, or APO/FPO mailing address (no P.O. Box addresses)
- Have a valid, government-issued photo ID
Email is not required to apply, but if you’d like access to the Burlington loyalty program benefits, then one must be provided.
How do I apply?
- Visit any Burlington Store location
- Apply Online by clicking here
I have a P.O. Box instead of a physical address; can I still apply?
The USA PATRIOT Act requires all credit applicants to provide a physical street address. Therefore, an application must be processed using a physical address. Should you need to update your address after approval, you can contact the Burlington Credit Care Center for assistance at 1-877-213-6741.
I’m so excited I was approved! When can I expect my card?
You will receive your new Burlington credit card within 7–10 business days, once approved.
PROGRAM REWARDS/BENEFITS
What are the credit card benefits?
Cardholders earn 1 point for every $1 spent on their Burlington credit card at Burlington, MJM, and Cohoes store locations. They also receive a new-cardholder discount offer for same-day use when approved in stores (offer varies by location).
Cardholders are also enrolled in the Burlington loyalty program when they apply regardless of whether or not their Burlington credit card application is approved.
When an email is provided, loyalty members will receive exclusive email notifications about shipping offers, new arrivals, and fresh markdowns.
How do I receive my Burlington reward certificate to redeem my points?
You will automatically receive your $5 reward certificate once you reach 100 points. Reward certificates will be available on monthly billing statements, within Account Center, and through email. Rewards are valid for 60 days.
ACCOUNT/PAYMENT
How can I pay my bill?
There are several options to pay your bill: online at www.burlington.com/mycard, by phone*, or through the mail. Please see your billing statement for complete details.
*Note: An expedited fee may apply.
Can I view my account and pay my statement online?
Yes, but before you can view your account or make a payment online, you will need to enroll in the Burlington credit card Account Center.
Please review your billing statement or visit www.burlington.com/mycard to find more information on how to view your account and make payments.
I have a question about the APR and fees on my account
Please review your Credit Card Agreement for any questions about your fees and/or APR. Details around APR can also be found at www.burlington.com/mycard.
What is the minimum payment required?
Required payment information can be found in your Credit Card Agreement and on your billing statement.
Can I pay my Burlington credit card account balance by using my personal online banking website?
Yes. Your Burlington account number can be referenced on your Burlington credit card and the payment address will be on your billing statement, allowing you to set up payments through your bank. Please be sure to allow 5 business days for the payment to post.
MISCELLANEOUS QUESTIONS
Burlington Credit Care Center
For help answering other questions, you can call the Burlington Credit Care Center at 1-877-213-6741.
(TDD/TTY: 1-888-819-1918)